search

Novatel Wireless Modem U727 User Manual

Browse online or download User Manual for Unknown Novatel Wireless Modem U727. Novatel Wireless Modem U727 User's Manual

  • Download
  • Add to my manuals
  • Print
  • Page
    / 6
  • Table of contents
  • BOOKMARKS
    • Rated. / 5. Based on customer reviews
Page view 0
Troubleshooting Sprint Mobile Broadband USB Modem by
Novatel Wireless
TM
(Ovation
TM
U727)
If you are unable to resolve your issue using the Troubleshooting steps below, please
contact Sprint Customer Service at 1-800-927-2199 (Business users) or 1-888-715-4588
(Personal users) for assistance.
1. The Sprint Mobile Broadband does not detect the Novatel Wireless Ovation U727.
There are several reasons why this behavior may occur:
• Ovation U727 is not fully inserted into the USB port
Ovation U727 must be fully plugged into the computer’s USB port in order for the
drivers to be installed and for the system to recognize the USB modem.
• If the device is plugged in, then proceed with the following.
If necessary, remove and the reinsert Ovation U727 into the USB port.
If the device still is not recognized, remove Ovation U727 and reboot the computer.
Once the computer is booted up, reinsert Ovation U727.
• The Ovation U727 drivers are not installed or are incorrectly installed.
Proceed by doing a clean removal and reinstallation of the most current Software.
Remove the device from the USB port
Uninstall Sprint Connection Manager or Sprint Mobile Broadband
WINDOWS: Add/Remove Programs
o On the computer, click on Start, Settings and then Control Panel.
o Double click on the Add/Remove Programs icon.
o Click to select Sprint Connection Manager or Sprint Mobile Broadband
(Novatel Wireless) from the list of installed programs.
o Click on Remove or Change.
o Once the installer window appears, click Next if no options appear.
o From the option screen, click to select Remove from the list and then click Next.
o If prompted to Confirm Uninstall, click OK.
o If necessary, click on Remove and then Finish.
o Also check in Add or Remove Programs if you have an entry named Mobile
Broadband Drivers. If you have this entry, please Remove this as well.
o Once the uninstall is complete, click on Restart or select Yes on the prompt to
restart. If not prompted to restart, please reboot your computer.
MAC: Go to Finder>Applications right click on the software and Move to Trash.
Plug Ovation U727 into the USB port of the computer.
The drivers should now be correctly installed. In Windows, this can be validated by
checking the Windows Device Manager to make sure there are no exclamation
marks (“!”) showing up. If there are, there is a problem with the driver. You can then
try to reinstall the drivers manually. Right click on Windows Device Manager entry
that shows the exclamation or question mark. Select Update Driver. The Hardware
Wizard will appear. At first the Wizard may ask to connect to Windows Update server.
Choose No, not at this time and Click Next. Then choose Install from a list or specific
location (Advanced) and click Next. Then choose to Search for the best driver in
these locations and check box Include this location in the search. Then click the
Browse button to specify the correct path. The correct path should be:
C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection
Manager\Drivers
Browse to this location and click Next. The wizard should proceed to install the
drivers.
Page view 0
1 2 3 4 5 6

Summary of Contents

Page 1 - (Ovation

Troubleshooting Sprint Mobile Broadband USB Modem by Novatel WirelessTM (OvationTM U727) If you are unable to resolve your issue using the Troublesho

Page 2

 Open Sprint Mobile Broadband and click Go to verify that you can connect. • Sprint Mobile Broadband displays “Insert your Device”. After reinstal

Page 3

If low signal strength is displayed in the Sprint Mobile Broadband window, move to a location with better coverage. For a map of coverage in your are

Page 4

connection. If unsuccessful, try changing Mode to EVDO Only. If still unsuccessful, then the network make be experiencing a temporary change. Please a

Page 5

time needed between the Modem and the windows NDIS drivers. Both must be initialized before the connection can be setup. • Win 2K Upgrade issues It

Page 6

• Disconnect and reconnect. 7. I cannot save files to my Ovation U727 • The Ovation U727 is not a standalone memory drive, a microSD card is requi

Comments to this Manuals

No comments
  • Prokit's Industries Select Brands Jade Range Graphite Ramteq
  • Beretta Unknown Extreme Networks Network switches Sony Light therapy Toshiba LED strips GE Motion detectors
  • Eiki LC-X7 Royer R-122 Samsung DV511AEW Acer Aspire V3-772G Samsung 710V
  • Electrolux EHS68210P User Manual Sony BDV-N890W/Z Marketing Specifications Samsung UBD-M9500 User Manual Plantronics DA45 USB User's Guide Sony BDP-S370 User Manual